Maintain awareness of current technical developments through research, self-study, and participation in formal training programs. Contribute to ongoing improvement of architecture including Disaster Recovery Planning.
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Assess the impact of new software on existing systems and users and develop modification plans as needed. Evaluate and recommend hardware and system software procurements. Integrate operating systems with other systems. Install, configure, and tune operating systems software for optimal performance. Develop plans, schedules, and requirements for the installation and maintenance of new and/or revised software. Develop and implement plans for fully Integrated systems, including operating systems, network systems, database systems and applications. Work with hardware/software vendors to develop and implement solutions specific to the campus Ensure operating system software is properly installed, tested, and tuned to maximize operating efficiency. Review all systems software and hardware to ensure system integrity.
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Monitor and analyze system performance and capacity and install corrections as necessary. Develop and execute test schemes and diagnostic procedures.
Diagnose and resolve operating systems and program failures. Monitor and maintain operating and related systems to ensure minimal interruption of production systems and to maintain maximum system availability. Work with communications department to ensure the integrity and timeliness of email communications. Preventative maintenance to ensure maximum system uptime. Management of Spoofing and integrity of our domain. Work with external email providers utilizing our domain. Ensure that mail flow is unimpeded and that messages are processed in a timely manner. Work closely with other OIT teams to resolve issues. Backup team on tools, technologies and processes used. Provide procedures, training, and support for computer operations and application programmers. Analyze application failures and work with computer operations and applications programming staff to develop solutions. Job Duties Duties include but are not limited to: Provide technical support to computer operations and applications programming staff to ensure availability of production and on-line systems. The incumbent will work with minimal supervision in the primary capacity of an Operating Systems Analyst specializing in Microsoft applications, e-mail, software infrastructure, Hyper V technology, network based security, and other system administrator duties including disaster recovery.
The incumbent is expected to maintain a strong working relationship with technical and non-technical customers as well as technical support staff assigned outside of OIT. The analyst will receive and document progress on assignments from a work order system. The incumbent will work on special projects with various departments and schools who purchase special purpose applications. The Operating Systems Analyst will work closely with the DBA's in Information Systems in support of campus applications. The incumbent will be responsible for many duties including backing up other administrators, enhancing O365 usage and ensuring the integrity of our disaster recovery efforts. The analyst will be coordinating with the team for Telephony, DNS, DHCP, NTP, and other network infrastructure services. The incumbent will support the campus for IT system administration needs. Under the general supervision of the Director of Technology Services, the Operating Systems Analyst will support this mission by being responsible for the installation, design, maintenance, and support of our Microsoft based infrastructure, email systems (local and cloud based), O365 communication platforms, software infrastructure, data protection and network security as assigned. The Technology Services unit ensures consistent management of server hardware and operating system software across the variety of platforms in use as well as all data centers, computer rooms, network communications, and telecommunications operations. This position is in the Technology Services unit within the Office of Information Technology.
Description: Position Summary ~Revised to include multiple skill levels~ Classified as: Operating Systems Analyst, Career or Expert (Skill level will be dependent on the qualifications of the successful finalist.) Full-time position available on or after Jin the Office of Information Technology.
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